Phone system backup

Disaster Recovery

Have your calls routed to backup numbers within seconds if your phone system fails with Global Telecom 999 Alert. GlobalTelecom 999 is a revolutionary telephone service that provides disaster recovery and business continuity for hardware-based phone systems. By providing a backup phone system, it offers a unique and instant solution to a huge business problem: Business telecommunications continuation in the event of disaster.

Many businesses have provided disaster recovery schemes for their computers. They want to make sure they continue to do business if their main computer systems fail and overlook the communications requirements. But how can they do business effectively if they can't communicate with their clients, customers, and suppliers?

Backup999 by making a mirror image of your existing company phone system the service is always in hot standby, waiting to be needed. If you are protected with Backup999 and your phone system fails, calls can be routed to backup numbers within seconds—all handled automatically, with no user intervention.

It’s not just unforeseen acts of nature that can disable your communications, anyone in business will be all too aware of the problems associated with keeping in-house hardware and computer systems running 100% of the time.

There are any number of reasons why your availability to existing and potential customers can be interrupted, including vandalism, theft or even hacking. Risk assessment should be part of any business continuity management.

We replicate your phone setup and PBX, including caller menus, call distribution queues and voicemail, and take over processing your calls within minutes of your systems going down. Where necessary we can offer the same prompts customers hear on your current system.

The backup phones can be mobile phones, home phones, branch office phones, or even phones at your IT disaster recovery sites. There is no equipment to buy, install, or maintain.

We host the service on resilient multi-site servers ensuring our own systems offer complete redundancy. Considerable bandwidth and a huge number of telephone lines ensure ample coverage of even the heaviest business call traffic.

All this ensures that your customers are unaware of the transition or your telecoms downtime and there is no resultant loss of business.

Here are some of the main benefits:

• Business continuation in the event of a company or regional disaster
• Backup phone system automatically takes over within seconds
• Maintain contact with customers, clients, suppliers, and others
• Employees can communicate with each other
• Duplicates existing premises structure, including company greetings, employee extensions, and ACD queues to maintain caller experience
• Can be implemented everywhere, or only for key functions
• Easy implementation and management via the web
• No hardware or software to buy maintain, or install.
• Same high-level functionality and benefits that you currently have.

Backup999 can offer this level of service, because we are specialists phone services providers with the high-level phone system features you really need if a disaster happens.

Reliable communications redundancy will allow you to concentrate on business development free of concern. Good Business Strategy demands reliable redundancy, your customers expect to be able to reach your staff.

This picture belows outlines the basic working of the backup999 service

Think disaster recovery, think business continuity, think backup phone system.

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